Privacy Policy

Content

Legal provisions

Magic Love Company respects the privacy of visitors to its website, in particular the rights of visitors regarding the automated processing of personal data. Because of full transparency with our clients, we have therefore formulated and implemented a policy regarding this processing itself, its purpose as well as the possibilities for data subjects to best exercise their the rights.

For general information about the EU General Data Protection Regulation (GDPR), visit the European Commission’s data protection page: https://commission.europa.eu/law/law-topic/data-protection_en

Until you accept the use of cookies and other tracking systems on the website, we do not place non-anonymous analytical cookies and/or tracking cookies on your computer, cell phone or tablet. By continuing to visit the website you accept the following terms of use.

The current version of the privacy statement available on the Web site is the only version that applies for as long as you visit the Web site, until a new version replaces the current version.

Magic Love Company processes your personal data because you use our services and/or because you voluntarily provide this data to us yourself.

You are free not to provide data when asked. It may result in your inability to obtain or participate in services or products offered by us, such as participating in a workshop, event, coaching program, training or interview for a book, blog, podcast or other public information medium.

Definitions

  1. Website (hereinafter also “the Website”): MagicLoveCompany.com

  2. Controller of Personal Data Processing (Hereinafter also referred to as “The Controller”): Magic Love Company, located at Zomereik 43, 2498 BT The Hague, Chamber of Commerce number: 67147518.

Access to the website

Access and use of the website is strictly personal. You will not use this website as well as the data and information provided on it for commercial, political or advertising purposes, or for any commercial offers, and in particular you will not use it for unsolicited electronic offers.

Website content

All trademarks, images, texts, comments, illustrations, (animated) pictures, video images, sounds, as well as all technical applications that may be used to operate the website and, more generally, all components used on this site, are protected by intellectual property rights by law. Any reproduction, repetition, use or adaptation, by any means, of all or only a part of it, including the technical applications, without the prior written consent of the manager, is strictly prohibited. Failure of the administrator to take immediate action against any infringement cannot be construed as tacit consent or waiver of legal action.

Managing the website

For the proper management of the website, the administrator can at any time:

  1. suspend, interrupt or restrict access to all or any part of the website to a particular category of visitors;
  2. remove any information that may interfere with the functioning of the website or violate national or international law or Internet etiquette;
  3. have the website temporarily unavailable in order to perform updates.

Responsibilities

In no event shall the Administrator be responsible for any failure, malfunction, difficulty or interruption in the operation of the Website, resulting in the inability to access the Website or any of its functionalities. The way you connect to the website is your own responsibility. You are responsible for taking all appropriate measures to protect your equipment and your data against, among other things, virus attacks on the Internet. You are furthermore responsible for the websites and the data you consult on the Internet.

The administrator is not liable for any legal action taken against you:

  • due to the use of the website or services accessible via the Internet;
  • for violating the terms of this privacy policy.

The Administrator shall not be responsible for any damages incurred by you or any third party or your equipment as a result of your connection to or use of the Website. You will refrain from taking any action against the operator as a result.

If the Administrator becomes involved in a dispute as a result of your use of this Web site, the Administrator shall be entitled to recover from you all damages he has suffered and will suffer as a result.

Collecting data

Your data will be collected by Magic Love Company and (an) external processor(s). Personal data is defined as any information about an identified or identifiable natural person; identifiable is considered to be a natural person who can be identified directly or indirectly, in particular by means of an identifier such as a name, an identification number, location data, an online identifier or one or more elements that characterize, for example, physical, physiological, genetic, psychological, economic, cultural or social identity.

The personal data collected on the website is used primarily by the administrator for maintaining relationships with you and, if appropriate, for processing your orders.

Your rights regarding your data

Pursuant to Article 13 (2) (b) AVG, any person has the right to access and rectify or erase their personal data or restrict the relevant data processing of that person, as well as the right to object to processing and the right to data portability. You can exercise these rights by contacting us at info@magiclovecompany.com.

Each request must be accompanied by a copy of a valid identity document, on which you have affixed your signature and stating the address at which you can be contacted. Within 1 month of the request submitted, you will receive a response to your request. Depending on the complexity of the requests and the number of requests, this period may be extended by 2 months if necessary.

Processing of personal data

In case of violation of any laws or regulations, of which the visitor is suspected and for which the authorities require personal data collected by the administrator, they will be provided to them after an explicit and legally motivated request, based on the law applicable in the Netherlands, from those authorities, after which such personal data provided then no longer fall under the protection of the provisions of this privacy statement.

If certain information is necessary to access certain functionalities of the website, the responsible party will indicate the mandatory nature of this information at the time of requesting the data.

Commercial offers

You may receive commercial offers from the administrator.
If you no longer wish to receive them, please send an email to:  info@magiclovecompany.com.

If you come across any personal data during your visit to the website, you must refrain from collecting them or from any other unauthorized use as well as from any act that constitutes a violation of the privacy of that person(s). The administrator is in no way responsible in the above situations.  

Data retention period

The data collected by the administrator of website will be used and kept for the duration stipulated by law.

Cookies

  1. A cookie is a small text file that is placed on your computer’s hard drive when you visit our website. A cookie contains data so that you can be recognized as a visitor each time you visit our website. It is then possible to personalize our website for you and to facilitate logging in, if necessary. When you visit our website, a banner will appear informing you about the use of cookies. With further use of our website, you accept their use. Your consent is valid for a period of thirteen months.
  2. We use the following types of cookies on our website:
    • Functional cookies: such as session and login cookies for tracking session and login information.
    • Anonymized Analytical cookies: to gain insight into visits to our website based on information about visitor numbers, popular pages and topics. This allows us to better tailor communications and information to the needs of visitors to our website. We cannot see who visits our websites or from which PC the visit takes place.
    • Non-anonymous-analytical-cookies: to gain insight into visits to our website based on information about visitor numbers, popular pages and topics. This allows us to better tailor communications and information to the needs of visitors to our website.
    • Tracking cookies: such as advertising cookies designed to show relevant advertisements. Personal interests can be derived from information about visited websites. This allows organizations to show their website visitors targeted ads, for example. Tracking cookies make it possible to create profiles of people and communicate with them in a way that suits them best. Tracking cookies usually process personal data.
  1. More specifically, we use the following cookies:
    • Google Analytics anonymized (analytical cookies);
    • Facebook (tracking cookie);
    • Google AdWords (tracking cookie).
  1. When you visit our website, cookies originating from the controller and/or third parties may be installed on your equipment.

For more information on the use, management and deletion of cookies for each control type, we invite you to consult the following link: Personal Data Authority

Images and products offered

No rights can be derived from the images belonging to the products offered on the website.

Applicable law

These terms and conditions are governed by Dutch law. The court of the administrator’s place of business has exclusive jurisdiction in any disputes concerning these terms and conditions, except where a statutory exception applies.

Data collected

The data we request from you – depending on the services/products you want to purchase from us and depending on the purpose we have agreed with you beforehand – are voluntarily provided by you to Studio Panta Rhei and are, for example:

  • name, address, zip code, city, country;
  • email address;
  • date of birth and age;
  • gender identity;
  • profile name (nickname) and profile picture (avatar);
  • relationship form;
  • phone number(s);
  • sexual identity;
  • gender identity;
  • children;
  • appeal;
  • education;
  • bank details (for direct debit);
  • data relevant to the coaching or mentoring program, if applicable or relevant to the participant/coachee, such as the results of a self-assessment test, protected health or medical records, information about your ethnicity, political beliefs, physical or mental health, fitness or sex life;
  • data shared by participants during training courses and evenings for the purpose of that event or course or aggregated data or data/stories for the purpose of future meetings, workshops, events, training or education;
  • data shared during an audio recording, video or interview for the purpose of broadcasting a podcast or publishing or publishing a book via social media.

Target

The purpose of collecting this data is:

  • Providing a coaching or mentoring service whose desired outcome stems from a desire to change the current situation;
  • To deliver the products ordered;
  • To process payments;
  • To send information, newsletters, gifts, cards and advertisements;
  • To get in touch with you to fulfill our obligations, to fulfill our agreements;
  • To be able to contact you in case of emergency about a change in the details of a coaching session, mentoring session, training, event, program such as – but not limited to – location, time, date or trainer, coach, mentor or speaker;
  • Obtain general knowledge about the customers who choose Studio Panta Rhei’s services and/or products;
  • To share data collected about participants in the trainings, evenings and workshops and clients of Studio Panta Rhei;
  • encouraging learning and growth in the area of love, intimacy and long-term relationships during (online) trainings, workshops, seminars, coaching and mentoring programs with participants in a way so that the stories shared – anonymized as much as possible – can be used as teaching materials;
  • To write and publish about love, intimacy and long-term love relationships.

Studio Panta Rhei collects only those personal data that are relevant to the purposes for which the data are requested at that time. Studio Panta Rhei will not use your personal data in a way that is incompatible with the purposes for which it was collected or for which you have given your consent.

You may unsubscribe from all of our online e-mail updates and marketing by following the unsubscribe instructions we will include in each e-mail message. We will take commercially reasonable steps to implement your unsubscribe request immediately, but you may still receive promotional information from us by mail for up to 60 days, and up to 10 days for email.

Accessibility

Magic Love Company receives the information and data provided by you. The information is accessible to Magic Love Company, Christine Filip and Magic Love Company software and hardware manager, Gerard van Drunen, Zomereik 43, 2498 BT The Hague, The Netherlands.

Retention period

Data is collected from customers or potential customers for as long as:

  • the (potential) customer has not asked for the data to be deleted;
  • the customer is still a client of Magic Love Company and is still in the process of receiving service or products, including e-mails and emails with information and/or inspiration;
  • as long as necessary for the purposes stated in this privacy policy as part of the applicable terms and conditions;

Magic Love Company has not become legally obligated to delete the data

Target

Our Magic Love Company website is aimed at persons over the age of 25. Magic Love Company does not aim to collect data from website visitors under the age of 18. Due to the desired accessibility of the website, Magic Love Company chooses not to ask an age verification question. Magic Love Company advises the parents or legal representatives of adolescents/children to be involved in their online activities to, among other things, prevent the collection of data from them without parental or legal consent. If you believe that we have collected data without your written consent as a parent or formal representative of the adolescent/child, we encourage you to contact us to remove the information: info@magiclovecompany.com.

Provision of data to third parties

Magic Love Company only provides identifiable information to third parties when necessary to fulfill our agreement with you or to comply with legal obligations.

Processing of non-customer data.

  • Staff and volunteers
    Magic Love Company processes data for those considering a career, paid or unpaid, at Magic Love Company. We receive from you professional personal information such as a resume, salary history, education history, citizenship information and positions sought. This data is not deleted as long as the individual is still interested in a career with Magic Love Company and Magic Love Company has not received a request to delete the data and Magic Love Company has not rejected your request.
  • Third Parties
    Magic Love Company processes data about you as a current or potential affiliate, for example, as an affiliate, supplier and subcontractor, business partner, provider of marketing and promotional services, personal information such as citizen service number, tax number or other relevant information, if applicable.

Statistics

Magic Love Company may provide aggregate statistics about our sales, customers, traffic patterns and other site information to third parties. These statistics do not include information that could personally identify you.

Review

When you provide an assessment with information such as name, location and testimonial for publication, you consent to the publication of this data on our website(s), during presentations in slideshows or on other (public) data carriers, unless you expressly indicate in writing that you wish to do so without (full) naming. In this case, Studio Panta Rhei anonymizes the data and shares only the gist of the story or review on public data carriers, such as the Internet and in written and printed form such as books or brochures.

Processor Agreement

In the situation where Magic Love Company collaborates with other parties, such as a software company or an accountant, where personal data is shared, Magic Love Company enters into what is known as a processor agreement with those parties to protect the personal data, if required by law.

Right of inspection

You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account, provided that this database is accessible to customers. You have the right to withdraw your consent to data processing or object to the processing of your personal data by our company and you have the right to data transfer. This means that you can make a request to us to send the personal data we hold about you in a computer file to you or another organization named by you. If this happens regularly or if the request takes longer than 15 minutes due to the nature of the request, Studio Panta Rhei may charge a fee for this. This will be indicated to the requester in writing in advance.

If you wish to exercise the right to object and/or the right to data portability or if you have other questions/comments about data processing, please send a specific request to info@studiopantarhei.nl In order to make sure that the request for inspection is made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine-readable zone, the strip of numbers at the bottom of the passport), passport number and citizen service number (BSN). This is to protect your privacy. Studio Panta Rhei will respond to your request as soon as possible, but in any case within four weeks.

Magic Love Company points out that you have the possibility to file a complaint with the national data protection authority for EU citizins. You can check this on the following website: https://edpb.europa.eu/about-edpb/about-edpb/members_en

The deadline for the delivery of data by Magic Love Company is no later than two months, with the exception of force majeure or special circumstances. Then Magic Love Company will do what is within the reasonable possibilities of this situation.

Legal obligation to share the data

Studio Panta Rhei may be required by law to disclose your personally identifiable information, if such disclosure:

– Required by subpoena, law or other legal process, or:

– necessary to assist law enforcement officials or government agencies, or:

– necessary to investigate or otherwise enforce violations of our terms and conditions, or:

– necessary to protect us from legal action or claims by third parties, including you and/or other customers, or:

– necessary to protect the legal rights, personal/real property or personal safety of Magic Love Company and/or our membership and/or website users, employees and affiliates.

Unsolicited disclosure of data

Bundled information provided to us with more data than requested by us will not be segregated from the data requested by us where a purpose is served. The consequences of providing this data unnecessarily are your own responsibility and beyond the reasonable responsibility of Magic Love Company.

Protection

Magic Love Company takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you believe that your data is not properly secured or there are indications of abuse, please contact: info@magiclovecompany.com

Questions, compliments & complaints

For questions, compliments or complaints regarding the terms and conditions, privacy statement, cookie policy or Magic Love Company products or services, please contact: info@magiclovecompany.com

Date

These privacy, data and cookie terms as part of the general terms and conditions, are effective January 07, 2024.

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